Drowning in Information? We Turn Chaos Into Clarity

A real-time information platform that connects your most critical systems — so your department knows exactly what’s happening, when it matters most – across digital signage, web, mobile, and tablet. Trusted by 1400+ Departments

First Arriving's Marketing Division is now ResponderMAX

Too many systems. Too much noise. Not enough clarity.

Every day, your department relies on dozens of tools-CAD, RMS, staffing, scheduling, alerts, training systems, and more. Add in community events, new hires, department news, and other unstructured data from countless sources–and it’s easy to see the challenge.

That information lives in different places, updated at different times, and shared with different people in different ways-not to mention the unique views needed for command staff, leadership, and crews.

Your Everyday Obstacles — Solved

Too Many Systems, No Single View

Critical information gets overlooked, leading to delayed or poor decision-making.

Information Overload Slows Decisions

Crews waste precious time sorting alerts, slowing down emergency response.

Critical Info Buried in Clutter

Vital updates go unseen, putting operations and safety at risk.

Increased Risk

When staff make decisions without complete, real-time information, safety, efficiency, and situational awareness all suffer.

Wasting Time with Manual Updates

Valuable staff time is drained on clerical tasks instead of critical response work.

Tools Don’t Talk to Each Other

Disconnected tools create confusion, duplication, and missed opportunities to improve performance.

First Arriving brings everything together into one clear, real-time view so your team always knows what matters, when it matters most.

Connect

Link CAD, RMS, scheduling, alerts, and more into customized views — powered by 130+ integration partners.

Filter & Prioritize

Real-time access elevates the critical items and hides the noise.

Display Everywhere

Dashboard updates push to digital signage in the station, web and tablets 24x7x365

Alert & Act

When staff make decisions without complete, real-time information, safety, efficiency, and situational awareness all suffer.

Your Critical Information Visually Displayed

Purpose-built for every corner of public safety

Streamline and centralize mission-critical information — making it available
when and where it’s needed most.

Integration Partners

Case Studies

‘We don’t have to worry about emails’: How Dashboards Transformed Communication at Prattville Fire Department

“We can log on, put information out there, and within just a few seconds it’s disseminated out to the crews,” said Chief Josh Bingham. The result? Better preparedness, smoother operations, and significantly fewer missed messages.

Texas PD Revamps Briefings with Dashboards

Discover how a Texas police department transformed its shift briefings and internal communications by deploying First Arriving’s dashboard solution — centralizing mission-critical data and reducing information overload for their 58-person staff.

Dashboards Help Greenacres (FL) Fire Rescue Keep City in the Loop

At Greenacres Fire Rescue, staying connected means more than just inside the station. With First Arriving’s dashboard solution, what happens on the front lines now flows effortlessly through the command center and up to city hall—so leadership always has the visibility they need to support first responders and protect the community.

Dashboards Aid in Accreditation and More at Hickory, N.C. Fire Department

When Hickory’s previous process bogged them down with emails and printed reports, the department sought a better way to see and act on data. By rolling out dashboard displays in every station, they not only met accreditation goals—they began moving the needle on performance and awareness across the organization.

The Power of Mapping for Fire Department Emergency Response

When every second counts, Roanoke’s crews now open up a live map — seeing the incident location, nearby hydrants, latest traffic conditions and unit locations — all in one glance. The result: more eyes on the scene before leaving the bay, and better coordination once they arrive.

Kentucky Department Builds On Dashboard Usage Over a Decade

"By putting somebody’s name up there, it’s not going a week without being entered in. It’s the next day or next shift. They’re coming in, they see their name up there, it’s coming down.”