Comprehensive Recruitment Solutions: Strategy, Marketing, Video, Websites & Digital Campaigns
The Tools Your Department Needs to Succeed
First Arriving is your agency’s trusted partner for driving recruitment and retention strategies, developing dynamic marketing programs, streamlining the application process, providing effective onboarding tools, and tracking progression within your organization. We also specialize in helping departments with FEMA SAFER grants to make the most of your awarded funds.
WHAT WE DO
Recruitment & Retention Strategy
We collaborate with your department to develop effective strategies and resources to recruit and retain dedicated career or volunteer Fire/EMS responders.
Customized Coaching & Training for Your Team
Empower your team with tailored training solutions designed to meet your department's needs. We offer both in-person and virtual sessions, covering everything from leadership development and effective recruitment strategies to social media best practices and more. First Arriving helps your entire department succeed with customized coaching and training efforts.
Targeted Marketing Campaigns
Every department has unique needs and communities to engage. We work with you to identify and create the best marketing channels, run effective campaigns, and reach the right audiences through organic posts, paid ads, retargeting, and geofencing. From strategy development to campaign execution, First Arriving provides the tools to ensure your department’s recruitment efforts succeed.
Creative Video & Multimedia
We specialize in creating dynamic, engaging videos for statewide campaigns, associations, department, EMS agencies, and more, including animation, voiceovers, video production, and photography. By staying ahead of trends, we produce compelling content across multiple platforms—from social media and YouTube to movie theaters—helping your agency connect with audiences and achieve its marketing goals.
Recruitment Focused Websites
We work with your department, whether career, volunteer, statewide, or an association, to develop strategies and resources that recruit and retain dedicated Fire/EMS responders. Our websites are designed to look great on any device, optimized for search engines, and built to drive qualified leads for your agency.
Offline Marketing Materials
We create a wide range of offline marketing materials to help promote your department's recruitment efforts. From business cards to event materials like tents, tablecloths, and banners, to vehicle wraps and promotional items, we customize each piece to highlight volunteer opportunities, open positions, and more. Whether you're attending a local event or launching a community outreach campaign, our materials are designed to make a lasting impression and support your recruitment goals.
Customizable Toolkits
For statewide associations, we offer customizable toolkits that empower individual departments to easily personalize their recruitment materials. Departments can select from pre-established designs and customize them with their own name and contact details. Once customized, a PDF is generated for departments to print and use, making it simple and efficient to support recruitment efforts at a local level.
SAFER Grant Management​
We specialize in helping departments with Staffing for Adequate Fire and Emergency Response Grants (SAFER) grants for volunteer recruitment and retention.
SCHEDULE A FREE CONSULTATION WITH OUR RECRUITMENT TEAM
WHAT OUR CUSTOMERS ARE SAYING





















