Information Platform
for Fire & EMS

Real-time dashboards, alerts, and operational visibility — built specifically for fire stations, rescue squads, EMS, and public safety agencies.
Request a Demo
See Packages
Explore Integrations

Why Fire & EMS Departments Choose First Arriving

Fire and EMS agencies operate in a high-stakes, fast-moving environment where minutes count. With dozens of software systems — CAD, RMS, staffing, scheduling, training, fleet maintenance, etc. — it’s easy for critical information to get buried in inboxes or overlooked entirely. First Arriving consolidates that data, delivering a unified operational picture so crews, supervisors, and leadership always know what’s happening — immediately, visually, and without friction.

Core Capabilities & Features

1
130+ Integrations & Features
Pull in data from CAD/RMS, scheduling systems, LMS/training management, fleet/equipment databases, asset tracking, facility and maintenance systems.
2
Real-Time Incident Alerts & Mapping
Display active calls with dynamic mapping options, GPS routing, hydrant overlay, live incident status, and ESRI/Mapbox support.
3
Unit Status, Turnout & Resource Visibility
Track apparatus status, equipment readiness, unit availability, turnout times, fleet and gear status.
4
Staffing, Scheduling & Event Calendars
Show shift rosters, upcoming trainings, leave, overtime, staffing vacancies, and schedule events agency-wide on large displays or individual dashboards.
5
Training, Compliance & Certification Tracking
Reminders for upcoming training, certification expirations, compliance status tied to training or asset management systems.
6
Fleet, Equipment & Facility Status
Monitor apparatus readiness, maintenance tickets, equipment service status, facility maintenance and asset management.
7
Weather, Traffic & Environmental Awareness
Real-time weather, radar, road/traffic updates, traffic-cam feeds, closures or hazards — critical for response planning.
8
Internal Communications & Content Management
Use large-screen dashboards to communicate with crews, visitors, or waiting areas; rotate visuals, slides, facility info, public notices, etc.
9
Public & Station-Facing Displays
Real-time weather, radar, road/traffic updates, traffic-cam feeds, closures or hazards — critical for response planning.
10
Easy Content Updates from Anywhere
Web, tablet or mobile; content and data flow wherever you are, maintained centrally but visible everywhere.
Get Your Demo

Total Access for Firefighters, EMS & Command Staff — Anywhere, Anytime

Whether responding to an emergency, managing a shift, or reviewing operational data at the station, First Arriving gives real-time visibility across every device.

Station & Facility Displays
  • Day Room, Training Room, Chief’s Office, Apparatus Bay
  • Always-on dashboards with the full picture of what’s happening
Desktop & Web Access
  • Ideal for command staff and frontline
  • Manage content, information modules & layouts
  • Access analytics, trends, allocations & crime maps
Mobile App (iOS & Android)
  • Quick access to calls, maps, schedules & updates
  • Training reminders, documents, required acknowledgements
  • “See what you need now” format for front line
Mobile app available for iPhone & Android, Tablet/desktop access via browser, Mobile edition does not include incident alerting
See the Platform in Action

What This Looks Like in Action

Show more

Why First Arriving Stands Out

  • Explicitly designed for Fire, EMS & Public Safety agencies — not a one-size-fits-all signage tool.
  • Deploys instantly — plug-and-play: dashboards, data feeds, and displays ready out of the box. Many departments report immediate improvements in communication and readiness.
  • Keeps your data centralized and visible — no more missing emails, forgotten memos, or outdated spreadsheets.
  • Integrates deeply across operational, administrative, training, fleet, GIS, and incident systems — reducing data silos and manual overhead.
  • Scales with your agency — from a single station to multi-battalion or multi-agency deployments. Customizable layouts, role-based access, and zoned content make growth manageable.

What Agencies Say

We don’t have to worry about whether people saw the email — everything they need is right in front of them, in real time.
‘We don’t have to worry about emails’: How Dashboards Transformed Communication at Prattville Fire Department
“We can log on, put information out there, and within just a few seconds it’s disseminated out to the crews,” said Chief Josh Bingham. The result? Better preparedness, smoother operations, and significantly fewer missed messages.
Read more
Dashboards Help Greenacres (FL) Fire Rescue Keep City in the Loop
At Greenacres Fire Rescue, staying connected means more than just inside the station. With First Arriving’s dashboard solution, what happens on the front lines now flows effortlessly through the command center and up to city hall—so leadership always has the visibility they need to support first responders and protect the community.
Read more
Dashboards Aid in Accreditation and More at Hickory, N.C. Fire Department
When Hickory’s previous process bogged them down with emails and printed reports, the department sought a better way to see and act on data. By rolling out dashboard displays in every station, they not only met accreditation goals—they began moving the needle on performance and awareness across the organization.
Read more
The Power of Mapping for Fire Department Emergency Response
When every second counts, Roanoke’s crews now open up a live map — seeing the incident location, nearby hydrants, latest traffic conditions and unit locations — all in one glance. The result: more eyes on the scene before leaving the bay, and better coordination once they arrive.
Read more
Kentucky Department Builds On Dashboard Usage Over a Decade
"By putting somebody’s name up there, it’s not going a week without being entered in. It’s the next day or next shift. They’re coming in, they see their name up there, it’s coming down.”
Read more
Dashboards Reinforce Messaging at Texas Emergency Services District
"Now with incorporating the dashboard it just helps with getting that information repeated, and shown on a screen instead of just relying on word of mouth or them expected to read their email.”
Read more