First Arriving’s integration with FlowMSP allows live alarms to display on your dashboard when a call is dispatched. FlowMSP is an industry-leading pre-incident planning software platform for the fire service. We innovate better ways for the fire service industry to collect critical building information and use it for informed incident response.

Features Include:

Live Alarm Notifications: Calls display instantly when dispatched

Call Details: Includes nature of call, address, responding units, and notes

Mapping & Navigation: View directions, ETA, and distance to incident

Pre-Plan Alerts: Automatically indicates if a pre-plan exists for the address

Turnout Timer: Track response times as calls come in

Custom Alert Sounds: Personalize audio alerts (with demo options available)

Enhanced Mapping: Google Street View, ESRI layers, and more

 

 

What We Need:

  • We will give you an API key to send to your representative at FlowMSP
  • Once they input the key, the data will be sent to us directly and we can take it from there!

 

As a reminder, our platform is developed for secondary notification of alarms and situational awareness. You should always rely on your CAD/Dispatch Center for primary dispatch information.

Examples of Integration on First Arriving Dashboards

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