Public Safety Case Studies & Projects

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From fire and EMS to law enforcement and local government, our dashboards help 1,300+ departments cut through the noise and focus on what matters most.

Case Studies & Projects

‘We don’t have to worry about emails’: How Dashboards Transformed Communication at Prattville Fire Department

“We can log on, put information out there, and within just a few seconds it’s disseminated out to the crews,” said Chief Josh Bingham. The result? Better preparedness, smoother operations, and significantly fewer missed messages.

Texas PD Revamps Briefings with Dashboards

Discover how a Texas police department transformed its shift briefings and internal communications by deploying First Arriving’s dashboard solution — centralizing mission-critical data and reducing information overload for their 58-person staff.

Montana’s Bold Campaign to Recruit 1,000 New Volunteer Firefighters

Developing a message that resonated with Montana residents paid off, with the campaign far exceeding its recruitment goals. Heading into the final quarter of 2024, the campaign had generated 475 leads—well above the goal of 300 for the year.

Strength in Service: Transforming Recruitment at Third District Volunteer Fire Company

By the end of 2024, the department generated 54 leads, tripling its annual goal of 18. Since the start of the project, it has brought in an incredible 109 leads, achieving over 605% of its original goal.

Dashboards Help Greenacres (FL) Fire Rescue Keep City in the Loop

At Greenacres Fire Rescue, staying connected means more than just inside the station. With First Arriving’s dashboard solution, what happens on the front lines now flows effortlessly through the command center and up to city hall—so leadership always has the visibility they need to support first responders and protect the community.

Dashboards Aid in Accreditation and More at Hickory, N.C. Fire Department

When Hickory’s previous process bogged them down with emails and printed reports, the department sought a better way to see and act on data. By rolling out dashboard displays in every station, they not only met accreditation goals—they began moving the needle on performance and awareness across the organization.

Virginia Department Advises Others to ‘Think Outside the Box’ on Technology

Chief Zach Beckner calls himself “a technology guy,” and when his department adopted First Arriving’s dashboards, it wasn’t just about seeing data differently — it was about re-imagining what their station walls and screens could do. From monitoring flood gauges in real time to pulling up traffic-camera feeds before leaving the bay, the new system helped the crew work smarter, together.

Sheriff’s Office Exceeds Recruitment Goal with First Arriving Strategic Plans

"First Arriving was the top to bottom of everything we were looking for. That is what they specialize in, public safety, so they understand what is driving the market, the marketing pieces and the audience."

The Power of Mapping for Fire Department Emergency Response

When every second counts, Roanoke’s crews now open up a live map — seeing the incident location, nearby hydrants, latest traffic conditions and unit locations — all in one glance. The result: more eyes on the scene before leaving the bay, and better coordination once they arrive.

Real-Time Collaborative Workflow: Enhancing Incident Response with First Arriving Dashboards

While coordination between agencies has been a challenge in the past due to communication barriers, inadequate resources, and lack of clear and concise information sharing, the advancement of accessible technology through First Arriving Dashboards is making it quicker, simpler, and more effective than ever before.

Kentucky Department Builds On Dashboard Usage Over a Decade

"By putting somebody’s name up there, it’s not going a week without being entered in. It’s the next day or next shift. They’re coming in, they see their name up there, it’s coming down.”

Dashboards Reinforce Messaging at Texas Emergency Services District

"Now with incorporating the dashboard it just helps with getting that information repeated, and shown on a screen instead of just relying on word of mouth or them expected to read their email.”