The Operational Information Hub Your Team Can Rely On 24/7

Bring all your mission-critical data, updates, and insights into one place — and deliver them directly to the people who need them across digital signage, web, mobile, and tablet.

Trusted by 1400+ Departments

When Information Is Scattered, Operations Slow Down

Public safety and government teams depend on fast access to reliable information — but that information is often spread across dozens of systems, apps, inboxes, and portals. The First Arriving Information Platform eliminates the chase by bringing key insights together, clearly structuring them, and keeping them visible in real time.

Information Lives in Too Many Places

Challenge: Teams monitor multiple systems just to piece together basic situational awareness.

Our Approach: First Arriving centralizes data from 130+ systems into one operational view.

Critical Updates Don’t Reach Everyone

Challenge: Important updates get missed or go unseen across shifts and locations.

Our Approach: Deliver real-time updates simultaneously to station screens, desktops, tablets, and mobile devices — so nothing slips through the cracks.

Leadership & Teams Aren’t Seeing the Same Picture

Challenge: Decisions slow when staff and supervisors reference different information sources.

Our Approach: Provide role-based, consistent visibility across your entire organization.

A Single Platform Connecting Your Operations

The First Arriving Information Platform unifies the systems your organization depends on — CAD, RMS, staffing, fleet, facilities, GIS, scheduling, training, alerts, and more. Instead of bouncing between apps or searching inboxes, your teams get a real-time operational picture tailored to their role, location, and device.

What the Platform Centralizes

Live operational data & active incidents
Staffing, roster & personnel status
Fleet, equipment & apparatus information
Training, certifications & readiness
Facilities, maintenance & work orders
Weather, traffic, GIS & environmental awareness

Where It Lives

Station & facility displays
Desktop & web dashboards
Tablets for field/apparatus use
Mobile app for on-the-go access
Public-facing lobby displays & community information screens

Total Access to Your Information — 24/7, Wherever You Are

Experience the convenience of accessing First Arriving anywhere you are — at the station on the big screen, in the office on a desktop, on a tablet in the field, or on the go with our mobile app. Individual user accounts and role-based views ensure every member of your team sees exactly what they need.

Station & Facility Displays

Always-on dashboards for crew status, incidents, staffing & announcements
Ideal for apparatus bays, common areas, conference rooms & training spaces

Desktop & Web Access

Full-feature dashboards via any browser
Perfect for chiefs, admins, supervisors & analysts
Manage content, documents & data modules from anywhere

Mobile App (iOS & Android)

Fast access to core operational information
Equipment & fleet updates
Slides & announcements
Weather & radar
Traffic cameras
Key links & document access

Notes: Mobile edition does not include incident alerting, Tablet access via web browser, iOS & Android smartphone apps available, Current customers: dashboards@firstarriving.com to add mobile

All of Your Data & Information in One Place

Most of our 130+ integrations are supported across desktop, tablet, and mobile, ensuring your teams see consistent information everywhere.

Operations & Incidents

Active CAD incidents
Unit status & availability
Turnout & response time metrics
Routing maps, hydrants & GIS layers

Staffing & Scheduling

Daily roster by apparatus & station
Shift boards & scheduling
Overtime & vacancy alerts
Trades & time-off tracking

Equipment, Fleet & Facilities

Equipment status & checks
SCBA & PPE assignments
Fleet readiness & work orders
Maintenance & facility tickets

Training, Compliance & Performance

Training calendars & LMS assignments
Certification expirations
KPI dashboards
Performance trends & analytics

Environmental Awareness

Weather radar & warnings
Fire-weather alerts
Traffic cameras & closures
Incident mapping & ESRI dashboards

Communications & Information Sharing

Slides & information loops
Announcements & internal messaging
Public-facing lobby content
Document libraries & key links

Extend the Platform with Powerful Administrative Tools

Document Library: Central access to SOPs, policies, manuals & reference materials

Required Acknowledgements: Track personnel confirmations on important docs

Slides & Rotating Information: Ideal for lobbies & public-facing displays

Key Links & Resources: One-click access to your most-used forms & systems

Built for the Way Your Agency Works

Fire

Station & apparatus-bay displays, incident visibility & crew readiness, GIS overlays, hydrants & weather, training & certification tracking.

EMS

Station & unit-bay displays, incident visibility & operational readiness, GIS overlays & routing, traffic & weather awareness, training & certification tracking.

Law Enforcement

Squad-room dashboards, scheduling, court & detail info, fleet status & equipment updates, training standards & analytics.

Local Government

City hall, courts, parks & recreation, wayfinding & facility events, emergency operations dashboards, multi-department coordination.

Case Studies

‘We don’t have to worry about emails’: How Dashboards Transformed Communication at Prattville Fire Department

“We can log on, put information out there, and within just a few seconds it’s disseminated out to the crews,” said Chief Josh Bingham. The result? Better preparedness, smoother operations, and significantly fewer missed messages.

Texas PD Revamps Briefings with Dashboards

Discover how a Texas police department transformed its shift briefings and internal communications by deploying First Arriving’s dashboard solution — centralizing mission-critical data and reducing information overload for their 58-person staff.

Dashboards Help Greenacres (FL) Fire Rescue Keep City in the Loop

At Greenacres Fire Rescue, staying connected means more than just inside the station. With First Arriving’s dashboard solution, what happens on the front lines now flows effortlessly through the command center and up to city hall—so leadership always has the visibility they need to support first responders and protect the community.

Dashboards Aid in Accreditation and More at Hickory, N.C. Fire Department

When Hickory’s previous process bogged them down with emails and printed reports, the department sought a better way to see and act on data. By rolling out dashboard displays in every station, they not only met accreditation goals—they began moving the needle on performance and awareness across the organization.

The Power of Mapping for Fire Department Emergency Response

When every second counts, Roanoke’s crews now open up a live map — seeing the incident location, nearby hydrants, latest traffic conditions and unit locations — all in one glance. The result: more eyes on the scene before leaving the bay, and better coordination once they arrive.

Kentucky Department Builds On Dashboard Usage Over a Decade

"By putting somebody’s name up there, it’s not going a week without being entered in. It’s the next day or next shift. They’re coming in, they see their name up there, it’s coming down.”