Information Platform for Local Government Agencies

Deliver real-time information, unified visibility, and streamlined communication across city and county government — for leadership, staff, operations, and the public.
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Why Local Government Teams Rely On First Arriving

Local government runs on information — council meetings, facility schedules, emergency alerts, public notices, internal updates, citywide operations, maintenance work orders, and more. But this information is often scattered across departments or stuck in systems that don’t talk to each other. First Arriving creates a central hub for essential information, delivering the right updates to the right people across your buildings, teams, and community spaces.

Core Capabilities & Features

1
Citywide Communication & Coordination
  • Centralize communication across multiple departments
  • Push announcements and updates to facilities, lobbies, and internal workspaces
  • Share emergency notices, weather alerts, service changes, and public updates
  • Highlight events, deadlines, community resources & city initiatives
2
Operations, Facilities & Work Management
  • Real-time visibility into maintenance status & facility work orders
  • Equipment & fleet readiness dashboards
  • Updates for utilities, public works & infrastructure management
  • Construction alerts, service outages & planned work information
3
Staffing, Scheduling & Employee Information
  • Display meeting schedules, staffing levels & personnel assignments
  • Employee recognition, new hires, promotions & anniversaries
  • HR updates, benefits deadlines & required acknowledgements
  • Internal event calendars & department training
4
Public-Facing Displays & Civic Engagement
  • Showcase city news, community events & program information
  • Council meeting times & agendas
  • Safety messaging, alerts & weather impacts
  • Tourism, parks & recreation programming
  • Wayfinding for complex buildings or multi-agency campuses
5
GIS, Mapping & Situational Awareness
  • Road closures, detours, & traffic updates
  • Weather radar, storm impacts & flood warnings
  • Map-based views for utilities, zoning, and construction
  • Real-time emergency information when needed
6
Document & Resource Access
  • Display key links to internal portals, forms & department tools
  • Store policies, SOPs & HR content with required reading options
  • Provide quick access to public documents when used in public displays
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Keep Teams and Citizens Informed Across All Facilities & Devices

Whether you’re managing city hall operations, coordinating multi-building facilities, supporting public safety partners, or communicating with residents, First Arriving delivers consistent, real-time information to every screen, device, and location.
Government Facilities & Buildings
  • Lobbies, public counters & reception areas
  • City hall, municipal buildings & county offices
  • Employee breakrooms & internal displays
  • Public meeting spaces & community centers
Web & Desktop Dashboards
  • Ideal for administrators, department heads, HR, IT & operations teams
  • Review trends, update content, manage schedules & share info instantly
Mobile Access (iOS & Android)
  • Supervisors & teams can use mobile dashboards to view key updates
  • Perfect for field teams, public works, parks, utilities & emergency roles
  • Access documents, alerts, schedules & announcements on the go
Mobile edition does not include incident alerting, Tablet/desktop access available via browser
See the Platform in Action

Centralize Every Critical Update,
Message & Resource

Operations & Administrative
  • Leadership announcements
  • Council meeting times, agendas & video links
  • Department initiatives & citywide updates
  • Internal memos & HR notices
Facilities, Maintenance & Fleet
  • Facility work orders & project status
  • Fleet availability & maintenance schedules
  • Utilities system alerts or planned outages
  • Snow removal, storm prep or event response updates
Staffing & Employee Information
  • Work schedules & team calendars
  • Training reminders & professional development
  • Service awards, promotions & new employee spotlights
  • Required acknowledgements for policies & updates
Community-Facing Content
  • Public event calendars
  • Recreation programs & facility hours
  • Visitor information & wayfinding
  • Local attractions, safety reminders & public notices
Environmental & Situational Awareness
  • Weather radar & warnings
  • Traffic, road closures & city construction projects
  • Emergency information when needed
  • GIS maps of service areas or infrastructure
Communications
  • Announcements
  • Inter & Cross Agency Updates
  • Personnel Highlights, Recognition

What This Looks Like in Action

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Why First Arriving Is Ideal
For Local Government

  • Built specifically for public-sector operations
  • Simple, centralized management for both internal and public-facing content
  • Integrates with key government systems and tools
  • Reduces communication gaps and manual effort
  • Supports multi-department, multi-facility deployments
  • Scalable from small towns to large metro areas
  • Provides clear, visual communication that improves transparency and engagement
  • Proven to improve staff awareness, resident communication & operational coordination

What Agencies Say

We don’t have to worry about whether people saw the email — everything they need is right in front of them, in real time.
‘We don’t have to worry about emails’: How Dashboards Transformed Communication at Prattville Fire Department
“We can log on, put information out there, and within just a few seconds it’s disseminated out to the crews,” said Chief Josh Bingham. The result? Better preparedness, smoother operations, and significantly fewer missed messages.
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Texas PD Revamps Briefings with Dashboards
Discover how a Texas police department transformed its shift briefings and internal communications by deploying First Arriving’s dashboard solution — centralizing mission-critical data and reducing information overload for their 58-person staff.
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Dashboards Help Greenacres (FL) Fire Rescue Keep City in the Loop
At Greenacres Fire Rescue, staying connected means more than just inside the station. With First Arriving’s dashboard solution, what happens on the front lines now flows effortlessly through the command center and up to city hall—so leadership always has the visibility they need to support first responders and protect the community.
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Dashboards Aid in Accreditation and More at Hickory, N.C. Fire Department
When Hickory’s previous process bogged them down with emails and printed reports, the department sought a better way to see and act on data. By rolling out dashboard displays in every station, they not only met accreditation goals—they began moving the needle on performance and awareness across the organization.
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The Power of Mapping for Fire Department Emergency Response
When every second counts, Roanoke’s crews now open up a live map — seeing the incident location, nearby hydrants, latest traffic conditions and unit locations — all in one glance. The result: more eyes on the scene before leaving the bay, and better coordination once they arrive.
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Kentucky Department Builds On Dashboard Usage Over a Decade
"By putting somebody’s name up there, it’s not going a week without being entered in. It’s the next day or next shift. They’re coming in, they see their name up there, it’s coming down.”
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