Customer Referral Program: Giving Back to the Public Safety Community

When departments support each other, we give back.

First Arriving is built on a simple reality: Public safety agencies trust each other.

When one department introduces another to better operational visibility, we believe that impact should extend beyond the platform.

How It Works

If you introduce us to another department and they become a First Arriving customer, we’ll make a donation in your department’s name to a public safety charity.

No forms. No formal program to join. Just a way to give back when departments help each other.

Why We Do This

Public safety runs on trust, not transactions. Departments share what works — across counties, regions, and states — to improve readiness, communication, and response.

This is our way of recognizing that collaboration and reinvesting in the community that drives it.

Where Donations Go

We support organizations that serve the public safety community, including:

All donations are made in the name of the referring agency.

What This Is (and Isn’t)

This is:

  • A way to give back to the profession
  • Recognition of peer-to-peer collaboration

This is not:

  • A referral incentive
  • A reward or compensation program

Know a department that could benefit from better visibility?

We’re always happy to connect. Use the form below to introduce a department or request a demo.

All donations are made in accordance with applicable guidelines and are not tied to procurement decisions.

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