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Real-Time Internal Communications Platform for Public Safety & LocalGovContactSupportStatus

For EMS Agencies

Internal communications platform for EMS agencies.

Real-time dashboards, digital signage, alerts, and operational visibility built specifically for EMS — delivered to the big-screen displays in your stations, the desktop and tablet, and your crews' mobile devices, so everyone always knows what's happening, what's changing, and what needs attention.

Two EMS personnel with medical equipment bag walking toward ambulance in bay, with dispatch screen showing trouble breathing

Why EMS agencies choose First Arriving

EMS runs on speed, consistency, and trust in the information in front of you — yet critical details often live across CAD, scheduling, ePCR/QA, hospital updates, training systems, supply logs, and endless email threads. First Arriving consolidates the systems you already use into a clear, real-time operational view — so shift change is smoother, readiness is obvious, and teams stay aligned without adding another tool to "check."

Core capabilities & features

Hospital Status & Transport Awareness

Keep transport decisions aligned with real-time hospital status/warnings alongside key operational info.

Connect Your EMS Systems

130+ integrations — CAD, scheduling, ePCR/records, training/LMS, fleet, inventory, facilities, and more.

Real-Time Call Alerts & Mapping

Display active calls with dynamic mapping options, routing, layers, and ESRI/Mapbox support.

Unit Status, Coverage & Readiness

See unit availability, status, post assignments, crew readiness, and key indicators at a glance.

Staffing, Scheduling & Shift Coverage

Show rosters, vacancies, overtime, trades, and upcoming staffing needs — on displays and individual dashboards.

Training, Compliance & Credentials

Highlight required training, certification expirations, CE reminders, and qualification status.

Fleet, Equipment & Supply Status

Track vehicle readiness, maintenance tickets, equipment, controlled inventory checks, and supplies.

QA / QI & Performance Visibility

Surface response-time trends, unit utilization, call volume, and performance KPIs.

Internal Communications & Content

Push shift notes, policy highlights, announcements, reminders, and recognition — scheduled or real-time.

Weather, Traffic & Environmental

Real-time weather, radar, traffic conditions, closures, and camera feeds for response planning.

Total Access · Anywhere, Anytime

Total access for EMS clinicians, supervisors & leadership.

Whether crews are starting shift, posting for coverage, responding, or reviewing operational data, First Arriving provides real-time visibility across every device.

  • Station & Facility Displays

    Day room, report room, training space, admin areas. Always-on dashboards with the operational picture.

  • Desktop & Web Access

    Ideal for supervisors, leadership, and admin roles. Manage modules, layouts, and content centrally.

  • Mobile App (iOS & Android)

    Quick access to schedules, updates, key dashboards. "See what you need now" format for on-the-go personnel.

*Mobile app available for iPhone & Android. Tablet/desktop access via browser. Mobile edition does not include incident alerting.

See dashboards built for your agency.

Schedule a Demo
What This Looks Like in Action

Your critical information, visually displayed.

Why First Arriving Stands Out

Built for EMS — not a generic signage tool.

Built specifically for public safety operations — not a generic signage tool.

Centralizes critical EMS information so it's visible, consistent, and shift-proof.

Flexible for single-station EMS, multi-post systems, or county-wide deployments.

Integrates across operational, scheduling, training, and readiness workflows.

Easy for non-technical staff to manage content and keep it current.

What Agencies Say

"Everything they need is right in front of them, in real time."

Get a single, real-time view of everything that matters.

See how departments put the right information on every screen — in the station, on the desktop, and in the field. Schedule a walkthrough tailored to your agency.

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