Every Dashboard License Includes:

Basic

Ideal for getting started with essential dashboard capabilities.
  • First 3 Station/Facility View Customizations Included
  • 1 Standard Dispatch Feed: Active911, Bryx, iSpyFire, Locution, Nextgen
  • 5 Hours of Annual Support Included
  • Unlimited Admin Users
  • Virtual Onboarding & Training
  • Access to ticketing and knowledge base resources

Standard

Everything in Basic — plus enhanced integration and support.
  • First 10 Station/Facility View Customizations Included
  • Support for other dispatch feeds including CAD, XML, API, and email parser (additional setup or API fees may apply)
  • 8 Hours of Annual Support Included
  • ESRI Layers
  • Dedicated Client Succcess Manager
  • View Access of All Dashboards for Agency Admins

Enterprise

For larger agencies or extensive integrations. Everything in Standard, plus:
  • First 20 Station/Facility View Customizations Included
  • Enhanced alerting & CAD options including advanced CAD integrations, real-time status updates and more
  • 10 Hours of Annual Support Included
  • Priority support with same-business-day first response (before 3p ET) for non-emergent issues