BASIC
Centralized Visibility
Best for 1–2 stations
- Connect key systems (CAD, alerts)
- Pre-built dashboard layouts
- Foundational visibility across screens
For Fire Departments
The internal communications platform for Fire Departments
Dashboards, digital signage, alerts, and operational visibility — built for fire stations and departments of every size. On the big-screen TVs in your stations, on the desktop and tablet, and in your crews' and leadership's pockets.
Why fire departments choose First Arriving
Fire departments operate in a high-stakes, fast-moving environment where minutes count. With dozens of systems — CAD, RMS, staffing, scheduling, training, fleet — critical information gets buried in inboxes or overlooked. First Arriving offers a consolidated, unified operational picture so crews, supervisors, and leadership always know what's happening — immediately, visually, and without friction.
Total Access · Anywhere, Anytime
Total access for firefighters & command staff
Whether responding to an emergency, managing a shift, or reviewing operational data at the station — real-time visibility across every device.
ON THE WALL
Station & Facility Displays
Day room, training room, chief's office, apparatus bay — always-on with the full picture.
ON THE DESKTOP
Desktop & Web Access
Manage content, modules & layouts; access analytics, trends, and allocations.
IN YOUR POCKET
Mobile — Crews & Leadership
Schedules, training reminders, documents, and required acknowledgements.
Core Capabilities & Features
One operational picture, every screen that matters
130+ Integrations & Features
CAD/RMS, scheduling, LMS/training, fleet/equipment, asset tracking, and facility systems.
Real-Time Incident Alerts & Mapping
Active calls with dynamic mapping, GPS routing, hydrant overlay, live status, and ESRI support.
Unit Status, Turnout & Resource Visibility
Apparatus status, equipment readiness, unit availability, and turnout times.
Staffing, Scheduling & Event Calendars
Shift rosters, trainings, leave, overtime, vacancies, and events agency-wide.
Training, Compliance & Certifications
Reminders for upcoming training, certification expirations, and compliance status.
Weather, Traffic & Environmental Awareness
Real-time weather, radar, road/traffic updates, traffic-cam feeds, closures, and hazards.
Fleet, Equipment & Facility Status
Apparatus readiness, maintenance tickets, equipment service status, and facilities.
Internal Comms & Content Management
Reach crews, visitors, and waiting areas; documents, acknowledgements, and rotating content.
See dashboards built for your agency.
Packages
Choose your level of visibility
STANDARD
Connected Operations
Best for multi-station departments
- Integrate CAD, staffing, alerts, training
- Role-based dashboards across stations
- Real-time visibility across teams
PREMIER
Organization-Wide Visibility
Best for large / countywide agencies
- 8+ integrations across all systems
- Fully customized dashboards + workflows
- Org-wide intelligence + professional services
We saw a tremendous improvement in our turnout times. We didn't say a word — we just put the dashboards up, and the competitive nature of firefighters kicked in.
The Proof
What fire departments tell us.
This kind of technology is how they do business. They’re visual, they love having everything at their fingertips—instant data and instant feedback—and that’s exactly what they’re getting here. And we’ve heard nothing but good stuff.
Senior Deputy Fire Chief Michael E. SouderHarrisburg (PA) Bureau of FireOne of our favorite features of First Arriving, is when a call comes in, it pops up on the screen, and our guys can see the street level view of where they’re going before they even leave the station. And that’s an awesome tool. That situational awareness when you’re pulling up, of what that house is going to look like before you even get there, is something that is just… unbeatable.
Dustin Conner, Emergency Management CoordinatorTerrell (TX) Fire DepartmentWe’ve been very impressed with First Arriving’s responsiveness and with their technical staff. Any requests we put in; they were handled so fast. We’re very impressed with their quality, dependability, and commitment.
Fire Chief Chris TubbsSouthern Marin (CA) Fire Protection DistrictFire departments in the field.
How fire and rescue agencies put one operational picture on every screen.
Placement Map
Where displays go in a fire station.
From the apparatus bay to the chief's office, day room, and training room — see the high-traffic spots that keep every crew informed.
More dashboard ideas →FAQ
Frequently asked questions
What fire departments ask most.
Does the mobile app include incident alerting?
The mobile edition does not include incident alerting. Station displays, desktop, and tablet carry the full real-time incident picture.
Can content differ by station or shift?
Yes. Role-based, zoned dashboards let you tailor content by station, shift, division, or specialty team.
Will it work on our existing displays?
Yes. Our dedicated media players run in locked kiosk mode on the TVs you already have, always on with automatic restart.
How fast do crews see updates?
In seconds. Updates push to every screen — signage, desktop, tablet, and mobile — in real time.
Still have questions?
See the platform in action — we'll tailor the demo to your agency.