The Platform
Connect your systems once. Surface what matters everywhere.
One real-time platform that pulls your critical systems into a single operational picture — and pushes it to every screen your team already looks at.
What It Does
The platform, feature by feature.
Everything your department needs to stay aligned — connected once, and kept current automatically.
One Operational Picture
Staffing, unit status, CAD, weather, readiness, and road closures pulled into a single real-time view.
Connect Your Systems
140+ integrations and features across CAD, RMS, scheduling, training, GIS, and more — connected once, displayed everywhere.
Role-Based Dashboards
Tailored views by station, division, and role, so the right people see the right information.
Critical Messaging & Acknowledgements
Push time-sensitive updates and require read receipts, so nothing important goes unread.
Readiness & Compliance Visibility
Training, certifications, response times, and reporting — surfaced before they become a problem.
Culture & Recognition
New hires, awards, birthdays, and wins keep the team aligned, engaged, and proud.
Delivery
On every screen your team touches.
The same operational picture, delivered where your people already look — from the station wall to the phone in their pocket.
Digital Signage
Always-on dashboards on big-screen TVs in the bays, day rooms, training rooms, and offices — the full picture at a glance.
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Desktop & Web
Command staff and administrators manage content, layouts, and analytics from any browser — no installs.
Mobile & Mobile App
Responsive web plus a dedicated iOS and Android app — schedules, documents, alerts, and required acknowledgements on the go.
Integrations
Works with the systems you already run.
First Arriving connects to the tools your department depends on — a few of the partners we integrate with:
IT, Compliance & Security
Built for public-safety IT, compliance, and security teams.
Layered safeguards across the platform, our people, and our infrastructure — with the compliance visibility your agency reports on.
Security Policies & Procedures
Implemented, deployed internal policies govern how our team accesses, handles, and protects your data.
Encryption
Data is encrypted in transit (TLS) and at rest — protected as it moves and while it's stored.
Access Controls
Role-based access and least-privilege principles ensure people see only what their role requires.
Trusted Infrastructure
Hosted on Amazon Web Services (AWS) GovCloud — infrastructure built for the needs of government and public-safety agencies.
Reliability & Monitoring
Redundant, always-on hosting with monitoring and backups keeps dashboards available 24·7·365.
Secure Development
Security is part of our development lifecycle, with ongoing review of the platform and its integrations.
Data Ownership & Privacy
Your data is yours. We don't sell it, and we handle it in line with our privacy commitments.
Compliance Visibility
State requirements, response times, accreditation, and reporting — surfaced for the teams accountable for them.
See the platform in action.
A live walk-through of the dashboards your team could see every day — tailored to your operation.