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Real-Time Internal Communications Platform for Public Safety & LocalGovContactSupportStatus

See It In Action

One platform, on every screen your people use.

From the 55" display in the day room to the phone in a firefighter's pocket, First Arriving turns scattered information into one clear picture — and makes it easy to manage. Here's the tour.

Step 01 · On the Wall

Big-screen displays that crews actually watch.

Mount it in the app bay, day room, watch desk, or chief's office. Active incidents, unit status, weather, road closures, staffing, and announcements — all live, all at a glance, the moment a call drops.

  • Runs on standard TVs with a media device
  • Auto-rotating panels, configured per display
  • Incident alerts flash the instant dispatch hits

Step 02 · On the Desktop

The same picture, at every desk.

Command staff and administrators get the full operational view in any browser — dashboards, messages, documents, and acknowledgements, without logging into five separate systems.

  • No installs — works in the browser
  • Launch any assigned dashboard in one click
  • Same live views that run on the wall

Step 03 · In Their Pocket

Every member, connected on the go.

Off-shift, in the field, or between stations — your people carry their dashboards, announcements, documents, and required acknowledgements in their pocket, with push notifications so nothing gets missed.

  • iOS & Android
  • Push notifications for what's assigned to them
  • Acknowledge policies from anywhere

Step 04 · Dashboard Content

Only what matters — arranged the way you run.

Mix and match live modules: incidents and maps, response metrics, staffing, weather, hospital status, training compliance, morale, and more — different layouts for different stations, roles, and displays.

See all 400+ data points
Unit metrics
EMS watch-desk metrics
CAD trends
Schedule & events

Step 05 · User Accounts

A direct line to every member.

Personal accounts give each person exactly what they need — and give leadership confirmation it was seen.

More about User Accounts
  • My Dashboards

    Assigned dashboards for any station or role, one click away.

  • News & Acknowledgements

    Targeted updates and required sign-offs, with read tracking.

  • Document Library

    SOPs, forms, and pre-plans — current and on any device.

Step 06 · Manage It All

Manage your content from one simple panel.

We build and arrange your dashboards for you. From there, your team manages the day-to-day content — publishing news, messages, videos, documents, and events on demand, and keeping an eye on activity and device health.

  • Publish on demand
    Push news, messages, videos, documents, and events out to any station, shift, or role — the moment you need to.
  • See what's landing
    View user-account and acknowledgement activity — who's read what — plus device status and display uptime at a glance.
  • Roles that fit your org
    Agency Admin and Content Manager roles with additional permissions, plus individual user accounts — everyone manages exactly what they should.

See it live with our team.

Book a guided walkthrough and we'll show you the platform in action — dashboards, signage, mobile, and the admin panel — and how it maps to your operation.

Schedule a Demo

Get a single, real-time view of everything that matters.

See how departments put the right information on every screen — in the station, on the desktop, and in the field. Schedule a walkthrough tailored to your agency.

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