First Arriving’s integration with Active911 is among the most popular ways to display call and other alerts pushed through Active911.
Features Include:
- Real-Time Call Dispatch
- Nature of Call, Address, Units Dispatched, Call Notes
- Personnel Responding
- Mapping & Directions with Hydrants & Other Data
- Turnout Timer
- Custom Alarm Tones (listen to examples)
- ETA and Distance
- Google Street View and other mapping features
- ESRI layers
For more information on our overall call alerting features, check out our overview here.
What We Need:
- You’ll need an Active911 account
- Request an API Key from Active911 (we’ll provide instructions specific to First Arriving once you sign up for service)
- Page Groups desired
See It In Action – Incident Notification
Examples of Integration on First Arriving Dashboards:
Active911 Recent Alarms
The Active911 Recent Alarms integration displays recent call information in an easy to read feed with a correlating map for location context.
This integration is enabled via an API connection with Active911 where we pull data from their API after the submission of an Active911 Refresh Token.
Key Feature
✅ At-a-glance view of summarized recent call & alerting data in a feed layout with map
Compatible Views
Standard View with Map and Feed
This can also be re-ordered such that they are stacked in a single column.

