ACTIVE INTEGRATIONESRI + First Arriving
First Arriving brings ESRI mapping to your wall screens and desktop views of your wall dashboards: routing from station to incident, satellite imagery, and an overhead map of the closest hydrants on every dispatch. ESRI account holders can add custom GIS layers like gas lines, hydrant maps and jurisdictional boundaries.
The below information is for current ESRI customers only, ask your internal GIS/mapping team for details.
As a reminder, our platform is developed for secondary notification of alarms and situational awareness. You should always rely on your CAD/Dispatch Center for primary dispatch information.
What Connects
Your ESRI data on the wall, desktop, and in every pocket.
A basemap provided by ESRI for all clients that do not have an account with ESRI.
Routing from Station to Incident location
Overhead map of closest hydrants updated every time when dispatched.
Satellite images available for all maps
Display all maps created by your GIS department to help with awareness
Custom GIS layers
For ESRI account holders: gas valves and lines, fire station locations, jurisdictional boundaries, hydrant maps, and more from your GIS team.
Additional dashboards
Add other ESRI dashboards to your rotation, such as local COVID or response statistics dashboards.
Live in five steps.
Send us your layers link
A link to the REST web service for your account that lists available layers.
Tell us which layers to include
Let us know which layers to show when you receive an alarm.
Additional Note
Common map data such as street names is already included in your base map.
Custom layer examples
Gas valves and lines, fire station locations, jurisdictional boundaries, and hydrant maps.
Add another dashboard to your rotation
Send us the full URL for local COVID dashboards, response statistics, or similar.
Frequently asked questions
Do we need an ESRI account?
No. ESRI provides a basemap for all clients that don't have an account. Custom GIS layers are for ESRI account holders.
What setup is needed for our own GIS layers?
Send us the link to your account's REST web service that lists available layers, and tell us which layers to show when you receive an alarm. Your internal GIS or mapping team has the details.
Can we show other ESRI dashboards?
Yes. Send us the full URL and we'll add dashboards such as local response statistics or community data to your rotation.
Support Center
Full setup details for ESRI