ACTIVE INTEGRATIONSouthern Software + First Arriving
First Arriving's integration with Southern Software showcases multiple items from CAD in real-time to your dashboards, allowing a big-picture view of what you are responding to, where all units are, and what dispatches have not been cleared. In addition, you can add Hot List items that are displayed directly onto your dashboards!
What Connects
Your Southern Software data — on the wall and desktop.
Real-time alarm notification
Nature of call, address, units dispatched, notes from dispatch, and mapping (see our alerting screen options guide for mapping details).
Hot List
Type, location, and start/end date and time.
Unit status
Unit ID, unit, and status (enroute, arrived, clear, etc.) for units in service or only on a call — viewable as a ticker or static on the dashboard.
Ongoing calls
Call type, address, and day/time dispatched.
Sample Views
See it on the dashboard.
Live in three steps.
Southern Software CAD module to automatically send emails of dispatch information
Southern Software support will setup transfer of XML files for Hot List, Unit Status, and Ongoing Calls
Please note that Data / API access could be an additional charge by the vendor. This is determined by the vendor and not by First Arriving.
Support Center
Full setup details for Southern Software