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Spillman CAD by Motorola + First Arriving

First Arriving pulls Spillman CAD by Motorola incident details straight from your dispatch center onto your wall screens and desktop views of your wall dashboards, including pre-alerts before the call is fully dispatched so crews can start moving. Between calls, unit status and the latest dispatches are also available on desktops and mobile.

Flex CAD alerting screen on a First Arriving dashboard (1)

What Connects

Your Spillman CAD by Motorola data on the wall and desktop.

Real-time call information

Nature of call, address, units dispatched, and call notes.

Pending calls (pre-alert)

Early notice before the call is fully dispatched, so crews can start moving: nature of call, address, and notes, subject to change on dispatch.

Response and mapping

Turnout timer, ETA and distance to the scene, maps with the path from station to scene, Google Street View, ESRI layers, and custom alert sounds.

Between calls

Unit status and a running list of latest dispatches.

Sample Views

See it on the dashboard.

Live in four steps.

01

Confirm the FLEX API is accessible

Check with your Flex administrator that the API can be reached from outside your network.

02

Gather your connection details

Your external IP address, port number, and a username and password for the FLEX API.

03

For incident mapping, add three Flex values

gbsfact, gbxfact, and gbyfact. These are only needed if you want incidents plotted on a map.

04

Send us your credentials

Your username and password.

Frequently asked questions

What is a pre-alert?

It's early notice of a pending call before it's fully dispatched, so crews can start moving. It shows the nature of call, address and notes, which are subject to change on dispatch.

What shows when the call is dispatched?

Nature of call, address, units dispatched and call notes. Screens add a turnout timer, ETA and distance to the scene, a map of the path from station to scene, Google Street View, ESRI layers and custom alert sounds.

What setup is needed?

Your Flex administrator confirms the FLEX API can be reached from outside your network. Then send us your external IP address, port number, and a FLEX API username and password. If you want incidents plotted on a map, add three Flex values: gbsfact, gbxfact and gbyfact.

Support Center

Full setup details for Spillman CAD by Motorola

Read the guide
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