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Sun Ridge Systems + First Arriving

First Arriving integrates with Sun Ridge Systems' CAD to display real-time active calls on your dashboards — incident type, address, and responding units, the moment a call drops.

Alerting screen layout on a First Arriving dashboard (1)

What Connects

What connects

Real-time call display

Incoming incidents from Sun Ridge CAD appear on your dashboard as soon as they’re dispatched.

Call type and address

Each alert carries the incident type and address, so crews get the full picture at a glance.

Responding units

Units dispatched to the call are shown alongside the incident.

Sample Views

See it on the dashboard.

Live in three steps.

01

We issue you an API token

First Arriving generates a token for your agency.

02

Configure Sun Ridge CAD to forward alerts

Your Sun Ridge Systems administrator uses that token to have your CAD forward alert data to First Arriving.

03

We enable the integration

Once alerts are flowing, your dashboards start showing live calls automatically.

Support Center

Full setup details for Sun Ridge Systems

Read the guide
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Integration Partner

Learn more about Sun Ridge Systems

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Get a single, real-time view of everything that matters.

See how departments put the right information on every screen — in the station, on the desktop, and in the field. Schedule a walkthrough tailored to your agency.

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Sun Ridge Systems CAD Integration | First Arriving — First Arriving